Notes / Instrumentation
Screen events versus action events in consumer apps
21 November 2025
Automatic screen tracking is convenient and noisy. Action events are sparse and meaningful. Funnels that mix screen_viewed with checkout.submitted in one family will show drop-off that is really a difference in firing rules.
Keep them adjacent, not merged
Our house model allows a content family for opens and a separate transact family for submits. Navigation can live as screen events with a dedicated prefix if you truly need heatmaps. Do not put both under user_did_something.
Consumer apps specifically
Background refresh, picture-in-picture, and system share sheets all generate screen noise. If you count those as “engagement”, your board pack will look healthier than retention. Event Family Studio week one includes a filter: which names would you defend in front of a sceptical CFO?
If you only instrument screens, you cannot teach action taxonomy later without a dual period. Start with the actions that move money or trust, then add screens as a layer — not the other way around.